MACSHEB PLC - Addis Ababa

Macsheb is a Private Limited Company dedicated to the supply and maiintenance of heavy construction machineries in Ethiopia. With more than twenty‐five years of experiene in the construction industry, Macsheb do not just sell construction equipment; we provide solutions to construction related problems that our customers face. We know our products and we know our customers, therefore; we can customize a product mix that exceeds customer requirements while meeting their cost goals.

We always strive for excellence in everything we do. Our product brands, LIEBHERR, Putzmeister, Astec Industries Inc. and John Deere are market leaders in their respective fields. We also take pride in our excellent after‐sales service and parts inventory. Our core competency is “product, service, and parts – anytime, anywhere”. With three dedicated and well‐trained service teams, we provide support to our customers in all reg ions of Ethiopia.

Our resident teams are also supported by our expert service technicians based in our Headquarters in Addis Ababa. Our service teams are mobile and ready to travel anywhere in the Ethiopia to provide installation, commissioning, assessment, troubleshooting, and specialized repair services.

Our after‐sales service team consists of on‐the‐ground expert service technicians in our various locations, who are available for on‐call site interventions, trouble-shooting support, and repair & maintenance needs. We also provide on‐the‐ground avail able stock of spare parts & consumables. Additional stock requirements can be easily delivered in a timely manner.

We carry only the best equipment from reputable manufacturers such as LIEBHERR, Putzmeister, Astec Industries and John Deere. We will advise on alter natives when they would serve you better and stay within your budget. The product purchase is never the last step of a sale, but rather the first step of a long‐term relationship. Our team is committed to a proactive approach that continuously follows‐up and supports our clients. We also offer yearly maintenance contracts tailored for repair, maintenance, maintenance audit, certified calibration, fault code analysis, and operator training.

Product: We carry only the best equipment from reputable manufacturers such as LIEBHERR, Putzmeister, Astec Inc. and John Deere. We will advise on alternatives when they would serve you better and stay within your budget.

Parts: We stock the most frequently used parts for all equipment we sell in Ethiopia. Your equipment will not seat idle while waiting for parts.

Service and Support: We take pride in our after‐sales service teams that are available to serve you on an on‐call basis or through a maintenance and service contract. Warranty: We stand behind all warranties.

Customer Service: We take customer satisfaction very seriously. That is why we insistent on your feedback after each product, part, or service fulfillment.
Knowledge and Experience: Our technicians are highly trained and certified by our suppliers to maintain all of the equipment we sell.

Training: We know that proper use of equipment and proper maintenance is key to equipment longevity. We provide free operator training and free technical training for your personnel.