Indexethiopia PLC - Addis Ababa

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Brief Introduction
Indexethiopia PLC is an ICT company operating in the Ethiopian Market, head quartered in Addis Ababa, Ethiopia. The company was established by professionals with diverse expertise in the ICT industry and an average experience of 6 years. Indexethiopia PLC has three major departments, Indexethiopia Engineering Services, Indexethiopia Training Center and Indexethiopia R&D.

Guiding Principles
We believe our ability to store, processes, disseminate and work with information is the greatest tool that we have for development, next only to  

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human capital. In every sector deployment of information systems in a manner that is easy to use, effectively solving current problems, creating vast potential for building capacity in terms of both business processes and human development, creating lean and effective business processes for organization and reliably working all the time - is the single most effective track we should embark on to improve quality of life.

We believe our country has the potential to manufacture, deploy and use information systems for our own consumption and for sales to others. Our belief is based on our great potential and aptitude as a population for knowledge, processes and action. We envision a country that is one of the leading, if not the leader, of effective deployment and use of Information Systems in the world.
Hence, we at Indexethiopia thrive to challenge the states every day armed with the belief that we can ultimately transform the ICT landscape in our country to a modern, competitive and reliable industry. We strive to provide top of the line service to our customers so that they can achieve with less cost and much more efficiency.
We work to help organization achieve through
• Creation of effective Information Systems
• Design and Implementation of lean, cost effective and purpose driven IS infrastructures such as data networks, data centers, voice solution
• Design and implementation of lean, standard and effective Information System Management tools and processes

Customer Relationship Philosophy
We will.....
• Do what we say we will
• Respond to communications in a timely manner
• Take ownership of customers' issues
• Not respond to problems by assigning blame
• Believe in what we do

How we are Organized
Indexethiopia has three main departments, Engineering and Application Development Services, Indexethiopia Trainings and Research and Development. Indexethiopia has a capable technical manager who overlooks activities of this departments. This departments are supported by the general services department which under it has finance and human resources. Indexethiopia also has a Business Development department which is responsible for marketing, account management and customer relations.

Engineering Services

Research and Development

Trainings

Technical Manager
Business Development
Finance and Administration


Managing Director

Indexethiopia Engineering Services

Indexethiopia PLC Engineering Services is a specialist ICT services and solution provider that works with clients in establishing and managing an efficient, cost effective, secured and robust ICT infrastructure. To date Indexethiopia Engineering Services has successfully implemented projects in different verticals, from the Airlines Industry to media and communications services.

Staff at Indexethiopia Engineering Services have average experience of 5 years in the industry, with expertise in diversified areas including Cisco Systems Technologies, BPX and Voice over IP, Linux/Unix configuration, administration and support, Sun Micro System's Solaris OS, network services administration and configuration, system design and development, database management systems (MySql, Postgres Sql) and web based solutions. The one standing principle of Indexethiopia Engineering Services is to make sure clients get significant return on every penny spent in their ICT infrastructure.

Internetworking Services
Indexethiopia Engineering services have successfully deployed a number of LAN and WAN in the Ethiopian market. Most of the networking projects Indexethiopia has worked to date are based on Cisco Systems networking products ranging from access layer devices to high end core devices and advanced security devices. We are glad to report that we have never failed on implementation or support of any of our projects to date.
Indexethiopia Engineering services also provides unparalleled support service to customers. We provide support services for networks we have installed and configured as a warranty in addition to the various support contracts we enter with customers.

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